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LYM Digital Inc.

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January 2026
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123 Ave XYZ, Fresno, CA USA

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Frequently Asked Questions

Find answers to the most common questions about our services, workflow, and results-driven approach. Whether you're exploring a new website, launching ad campaigns, or looking for ongoing support, this guide will help you understand how we work, what to expect, and how we can support your growth.

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25 questions

What happens during the first call?

Our discovery call is focused on understanding your goals, reviewing your current website or marketing setup, and identifying what’s preventing your business from growing. Whether you sell products or services, we map out the biggest opportunities for improvement before recommending a direction.

What makes our websites designs different?

Our websites are designed to be clean, modern, and conversion-focused. We prioritize clarity, speed, mobile experience, and a seamless customer journey so visitors can easily understand your offer and take action—whether that means booking a service or making a purchase.

How do you determine what services my business needs?

We review how visitors interact with your website, how clear your offer is, your current conversion rate, and the performance of any active ad campaigns. Based on this, we recommend the most effective path forward—whether that’s targeted improvements, a full redesign, or a complete marketing strategy.

How do you ensure ad campaigns perform well?

We use em tracking, continuous testing, audience refinement, and data-driven creative updates. For e-commerce, we focus on sales and ROAS. For service providers, we focus on qualified leads at a sustainable cost.

What does your ongoing support include?

We offer ongoing website updates, technical maintenance, content changes, tracking audits, and full ad management. Our goal is consistent improvement month after month, not one-time results.

What happens during the first call?

Our discovery call is focused on understanding your goals, reviewing your current website or marketing setup, and identifying what’s preventing your business from growing. Whether you sell products or services, we map out the biggest opportunities for improvement before recommending a direction.

How do you determine what services my business needs?

We review how visitors interact with your website, how clear your offer is, your current conversion rate, and the performance of any active ad campaigns. Based on this, we recommend the most effective path forward—whether that’s targeted improvements, a full redesign, or a complete marketing strategy.

Do you provide customized proposals?

Yes. Every proposal is built specifically around your goals, industry, and business model. We outline the strategy, timelines, pricing, and the exact steps we’ll take to elevate your online presence.

What’s included in your proposals?

Your proposal includes design recommendations, technical notes, a clear roadmap, timelines, pricing, and optional add-ons. We give you full clarity so you can make an informed decision without any surprises.

How does your onboarding process work?

We collect your brand assets, product or service details, examples of styles you like, and any existing performance data. Then we build a structured plan that outlines your site’s layout, the key pages we’re improving, and the overall direction of the project.

Can you make smaller improvements instead of a full rebuild?

Yes. If your current site only needs specific refinements—such as faster performance, improved layout, clearer messaging, or better navigation—we can optimize it without rebuilding the entire site from scratch.

When is a full website redesign recommended?

A full redesign is ideal when your website is outdated, slow, difficult to navigate, or no longer aligned with your brand. For e-commerce stores, this often shows in low add-to-cart or checkout rates. For service-based businesses, it’s usually poor clarity or low lead conversions.

What makes our websites designs different?

Our websites are designed to be clean, modern, and conversion-focused. We prioritize clarity, speed, mobile experience, and a seamless customer journey so visitors can easily understand your offer and take action—whether that means booking a service or making a purchase.

What platforms do you specialize in?

We work mainly with WordPress and Shopify. Shopify is ideal for e-commerce stores, while WordPress offers full customization for service-based businesses. We help you choose the best platform based on your goals and long-term needs.

How long does a website project take?

Most projects take 3–6 weeks depending on the scope, number of pages, and the complexity of the build. Smaller updates can be completed faster, while fully custom builds may require more time.

Do you create custom layouts or use templates?

All of our websites are custom-designed. We build layouts that reflect your brand’s personality and guide visitors through a smooth, logical path that encourages them to take action.

Do your websites include SEO?

Yes. Every website includes foundational SEO such as clean structure, optimized metadata, fast loading times, mobile readiness, and proper technical setup to support long-term visibility.

Do you offer content or copywriting support?

We provide professional copywriting for websites, landing pages, product pages, and ad campaigns. Our aim is to communicate your offer clearly, build trust, and improve conversions.

Can you build landing pages for ads?

Absolutely. We design high-converting landing pages built specifically for paid traffic. They’re fast, clear, and structured to lead visitors towards a single, measurable action.

Do you manage Google and Meta ads together?

Yes. We run coordinated campaigns across both platforms to maximize reach and results. This allows us to track behavior across channels and refine your strategy based on real data.

How do you ensure ad campaigns perform well?

We use em tracking, continuous testing, audience refinement, and data-driven creative updates. For e-commerce, we focus on sales and ROAS. For service providers, we focus on qualified leads at a sustainable cost.

Can you improve or fix an existing ad account?

Yes. We can audit your account, repair tracking issues, restructure campaigns, update creative, and align your targeting with your ideal customer. Many clients see improvements within the first few weeks.

How do you measure success in your ad campaigns?

We measure success by tracking the key actions that matter most to your business—such as engagement, qualified traffic, customer behavior, and conversion opportunities. Instead of focusing on vanity metrics, we prioritize data that clearly shows whether your marketing is moving in the right direction. This ensures every decision we make is strategic, measurable, and aligned with your long-term goals.

What does your ongoing support include?

We offer ongoing website updates, technical maintenance, content changes, tracking audits, and full ad management. Our goal is consistent improvement month after month, not one-time results.

What if I don’t have branding or visuals yet?

We can build or refine your brand identity from scratch, including color palettes, fonts, logo concepts, and messaging guidelines. em branding ensures your website and ads look cohesive, credible, and ready to scale.

Ready to Grow Your Business?

Let's discuss how we can help you achieve your digital marketing goals with a custom strategy designed for your unique needs.